Privacy Policy
Last updated: June 05, 2024
Webfarus is committed to protecting the privacy of its customers and building a relationship of trust and transparency. This Privacy Policy explains how we collect, use, share and protect your personal data, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.1. Data Controller
The controller of your personal data is Memória D'Elite Unipessoal Lda, owner of the registered trademark Webfarus (nº 560430), with registered office at Avenida Calouste Gulbenkian, Lote 14, 4º Direito, 8000-072 Faro.2. Our Commitment
The protection of your personal data is a priority for us. We only collect the data that is strictly necessary to provide you with the best services and we guarantee transparency in its use. We are committed to protecting your privacy and fulfilling our data protection responsibilities. If you have any questions, please contact us at info@webfarus.com or 96 0000 128.3. What Personal Data We Collect and Why?
We collect different types of personal data depending on your interaction with us:- Identification data: Name.
- Contact details: E-mail address and telephone number.
- Browsing data: Information about how you use our website, including your IP address, browser type and pages visited.
- Other data: Information you provide voluntarily, such as feedback or comments.
- Processing orders and payments: To process your orders, make payments and deliver the products.
- Communication: To answer your questions and requests for information.
- Marketing: To send you information about products, services, promotions and special offers, if you have consented.
- Improving our services: To analyze the use of our website and improve our products and services.
- Compliance with legal obligations: To comply with our legal obligations, such as issuing invoices and communicating data to tax authorities..
4. Legal Basis for Data Processing
We process your personal data based on different legal grounds, depending on the specific purpose:- Consent: When you give us explicit permission to process your data for a specific purpose, such as sending marketing communications.
- Execution of Contract: When processing is necessary to fulfill a contract you have entered into with us, such as the purchase of a product.
- Compliance with Legal Obligation: When we are required by law to process your data, such as for tax purposes.
- Legitimate Interest: When processing is necessary to pursue the legitimate interests of Webfarus or a third party, provided that your interests or fundamental rights and freedoms are not overridden.
5. How Long We Keep Your Data?
We only keep your personal data for as long as is necessary to fulfill the purposes for which it was collected, within legal limits. For example, transaction data is kept for 10 years, as required by law.6. Who We Share Your Data With?
In some cases, we may share your data with:- Service providers: Companies that help us provide our services, such as delivery companies, payment processing and marketing.
- Public authorities: When we are obliged by law to do so, such as for tax purposes or in response to a judicial request.
7. International Data Transfers
If your personal data is transferred outside the European Union, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to guarantee a level of protection equivalent to that offered in the European Union.8. Your Rights
As the holder of personal data, you have the following rights:- Right of access: You can request access to your personal data and obtain information on how it is processed.
- Right of rectification: You can request the correction of inaccurate or incomplete personal data.
- Right to erasure: You can request the erasure of your personal data in certain circumstances.
- Right to restriction of processing: You can request the restriction of the processing of your personal data in certain circumstances.
- Right to data portability: You can request that your personal data be transferred to you or to another service provider in a structured and machine-readable format.
- Right to object: You can object to the processing of your personal data in certain circumstances.
- Right to withdraw consent: If the processing of your data is based on your consent, you can withdraw it at any time..